TECHNICAL SUPPORT
Customer Service
Pre-sales
Establish customer files, get in touch with customers, introduce the relevant technology and equipment of our factory, understand customer needs, recommend corresponding equipment, implement test materials and relevant technical preparations, and improve technical parameters.
In Sale
Provide user-related drawings, technical information, coordinate user equipment installation and construction, to inform the user production speed, production quality. Ensure that user engineering progress and equipment manufacturing are synchronized and coordinated. Handle emergencies and keep good communication with users.
Aftermarket
① Sending personnel to the user to guide the installation, responsible for debugging until delivery. ② Be responsible for the operation and maintenance skills training of relevant personnel of users.
Service advantages
Optimized Solutions
We communicate with users patiently, understand the actual needs of users, and provide users with the best solution
Long-term guarantee of accessories
We guarantee to provide users with at least 10 years of spare parts service to avoid equipment idle due to the aging of equipment components.
Equipment upgrade
We fully take into account the new needs of users in the process of enterprise development, such as production capacity and energy saving, we provide you with new transformation programs to save your money.
Operational Training Services
We provide your staff with comprehensive equipment use, maintenance, easy repair training, and provide written documentation to avoid staff turnover caused by equipment downtime
Contact Us
Add.: No. 32 Chenwu Qigu East Road, Houjie Town, Dongguan City, Guangdong Province, China
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